Every agent proves itself the same way: an email every month naming what it did for you, counted, never estimated. The carrier note: anything that texts waits on a one-time carrier registration of your business number, about a week, and we file it for you.
Plan 1 of 3
The Receptionist
It answers your phone and writes down who called.
The three below are the staff on this plan, in every size. The Receptionist answers your phone and your website together from $49 a month, with the Call Catcher and The Scheduler included at every size; only the minutes change.
From $49 a month, see the sizesVisitor
do you fix slate roofs
The Receptionist on your site
We do. Slate repair and full replacement, both insured. Want a free look at yours? If you leave your name and number, Tony calls you tomorrow morning.
Answered from the facts sheet the owner approved. Nothing invented.
Visitor
Mike, 555-0142. NW corner leaks when it rains hard.
The Receptionist on your site
Got it, Mike. Tony will call before 9am. If it's dripping tonight, put a bucket under it and stay off the roof.
Lead filed: Mike, 555-0142, the leak. In the owner's inbox before the tab closes.
On the 1st, counted
14 leads captured with a name and number (9 in June)12 inquiries screened and written up, none waited more than a minute9 visitors given real open times off your calendar, none held until you said soTuesday's 11pm question was on your desk by 7am
A call, 8:40pm.
Caller
My AC died and it's 85 in here.The Receptionist on your phone
That's miserable. Let me take your name, address and the best number, and I'll read it back so it is right. If this cannot wait I can put you through.A natural voice on your number. It takes the details and reads the number back, and it never quotes a price you did not give it.
Caller
Dana Ruiz, 40 Post Rd, and it's 401 555 0148.The Receptionist on your phone
That is four zero one, five five five, zero one four eight. Got it, Dana.The name, the number and the need, with the full transcript. The owner reads the whole call at breakfast.
On the 1st, counted
19 after-hours calls answered and summarized6 missed calls texted back inside a minute2 warm handoffs straight to your cellEvery caller heard it's an assistant, right at the start
The Scheduler
Reminder: Luma Dental tomorrow 2pm. Reply C to confirm, R to rebook.
Two-way texting on your number: confirm, cancel or rebook.
Customer
R
The Scheduler
No problem. Thursday 10am or Friday 3:30?
Customer
Friday
The Scheduler
Done, Friday 3:30. See you then.
Friday 3:30 booked. Thursday 2:00 offered to the waitlist.
On the 1st, counted
22 appointments confirmed by text, 1 no-show all month2 freed slots filled from the waitlistReminders held overnight, sent at 8am
The Receptionist on your site
Greets, screens and files every website visitor.
Nobody who asks at 2am waits until morning.
- answers only from facts you approve
- captures name, number and what they need
- books the appointment onto your own calendar
BoundariesIt answers only from facts and policies you've approved, won't quote prices or process refunds on its own, won't book without your calendar connected, gives no legal or medical advice, and hands anything it's unsure about straight to you. Health-adjacent clients: appointment and contact handling only, no health details stored. Anything about an order, a refund or money goes to you with the conversation attached, never answered on its own.
In chargeUnsure, and it hands to you.
Live inA one-page facts sheet.
ProofLeads named, bookings made, questions closed.
The Receptionist on your phone
Answers the phone while you're on the job.
Your phone line, covered: every call answered by a voice or texted back within a minute.
- natural voice answering, not a phone tree
- books the appointment during the call
- warm transfer to your cell, with the summary spoken first
Hands off to and
BoundariesIt never pretends to be human when asked, doesn't give prices you haven't approved, won't text anyone who didn't call you first, and hands off anything it isn't sure about. Voice answering works from day one; texting follows the carrier note below.
In chargeEmergencies transfer to your cell.
Live inYour number, and a voice you pick.
ProofCalls answered, booked, transferred, transcribed.
The Scheduler
Keeps the booking once one of the others has taken it.
Everything after the booking exists: confirmed, reminded, rebooked.
- two-way confirm, cancel or rebook by text
- post-no-show rebooking that recovers the missed visit built to order
- freed slots offered to waiting customers built to order
Hands off to
BoundariesIt follows the reminder rules you approve, doesn't overbook, doesn't nag past them, and won't invent availability; it only offers slots that exist. Texting follows the carrier note below.
In chargeAnything odd routes to you.
Live inYour calendar and appointment types.
ProofNo-shows, confirmations, freed slots filled.
Plan 2 of 3
The Back Office
Everything The Receptionist does, plus the paperwork chase.
Plus these four and The Email Assistant.
$399 a month, see the planDay 6 after a quiet quote.
The Rescue
Hi Rosa, it's Coastal Fence. That cedar quote from last week is still good. Want us to hold your spot for the week of the 19th, or should we leave it with you?
Polite, on your schedule, in your voice. Interested replies get flagged hot.
Customer
We were waiting on the bank, yes hold it.
The Rescue
Held. Tony will confirm Friday.
Quote revived. Rosa's cedar fence is back on Friday's board.
On the 1st, counted
3 quiet quotes revived: Delgado, Marsh, Whitfield5 abandoned carts recovered, one nudge eachEvery reply stopped the sequence and reached you2 contacts skipped: opted out
A homeowner on the client's website taps the paperclip. Three photos and one line: roof's leaking near the chimney.
Draft · waiting on you
Draft from your price rules: chimney flashing reseal plus 8 sq repair, $3,960. The question a contractor would ask, flagged: is the decking soft underneath?
Drafted inside a minute from your price rules. Nothing sends until you approve.
You“approve”
Sent, exactly as you reviewed it.
Quote sent as approved. The customer never saw a number until your tap.
On the 1st, counted
8 after-hours leads called back in under a minute7 quotes drafted from your photos, every number from your price rulesEach callback opened by saying what it is: an assistant2 jobs flagged for your own number, no guessing
Invoice 14 days over.
The Collector
Hi Paul, it's Meridian Motorworks billing. Invoice 1142 for the brake job ($640) is two weeks past due. Here's the payment link if it slipped your mind. Need us to resend the invoice?
A payment link in every message, a tone you approved. Disputes hand straight to you.
Customer
Paying now, sorry.
The Collector
All set, receipt's on its way. Thanks Paul.
Invoice 1142 paid. Receipt sent.
On the 1st, counted
3 overdue invoices collected, every message carried the payment link2 referrals won, the latest Marie, referred by Dana1 invoice in dispute, parked with you5 asked at the happiest moment, no reward without your say so
Draft · waiting on you
New 3-star from Dan K: 'Good work but they left late on day two.' Drafted reply: 'Dan, fair point, we ran past five on Tuesday and should have flagged it earlier. Glad the fence itself came out right. Thanks for the honest read.' Post it?
Every reply is drafted, never auto-posted. You approve first.
You“post”
Posted. That's 6 new reviews this month, average 4.8.
Posted in your voice. Six new reviews this month, average 4.8.
On the 1st, counted
4 new reviews this month, up from 2Each reply posted only after your OK4 posts live, calls from the profile: 9Hours corrected the day you changed them
The Rescue
Wakes the quotes that went quiet.
Quiet quotes, cold customers and abandoned carts, all chased gently until there's an answer.
- open-quote chasing on a respectful cadence
- past-customer win-back campaigns built to order
- instant STOP handling, deterministic, no exceptions
Hands off to
BoundariesIt never pressures, never invents urgency or fake scarcity, never contacts anyone who opted out, and nothing goes out except the cadence, wording and discount rules you approved first. The email side starts right away; texting follows the carrier note below. One recovery sequence per cart, then done; quiet hours respected.
In chargeInterested replies flag as hot.
Live inYour open quotes or store platform.
ProofQuotes revived, carts recovered in dollars.
The Closer
First to every lead, quote ready same day.
It calls the new lead back itself, and books a human callback if they would rather.
- text and voice callback to every new lead in 60 seconds built to order
- quote drafts from your photos, notes and price rules
- qualifies the need and books your calendar
Hands off to
BoundariesIt never cold-calls and never invents prices; it only responds to people who just asked to hear from you, works from your approved price rules and callback script, and flags anything outside them for your call. If a caller declines the automated call, it books a human callback instead. Until texting clears the carrier note below, new leads get the voice callback and their quote.
In chargeYou approve the number first.
Live inYour price ranges and lead sources.
ProofResponse time, leads booked, quotes, win rate.
The Collector
Chases the invoice so you don't have to.
Chases every overdue invoice politely, then asks the happy payer to send a friend your way.
- reminder sequences by age of invoice: friendly, firm, final
- a payment link in every message
- referral asks at the happiest moment, paid invoice included
Hands off to
BoundariesIt's not a collections agency, won't threaten or add fees, stops the moment a customer disputes, never messages a referred friend directly, and no reward goes out without your approval. Texting follows the carrier note below.
In chargeA dispute hands straight to you.
Live inYour invoicing tool and cadence.
ProofDollars collected, referrals asked and won.
The Reputation Desk
Asks for the reviews you've earned.
Review asks after every job, replies in your voice, and a Google profile kept fresh.
- review requests to every recent customer, no cherry-picking built to order
- a drafted reply to every review, in your voice
- weekly Google posts, photo-to-post from your phone
Hands off to and
BoundariesNothing posts without your approval, and it won't gate or filter reviews, won't fake reviews or engagement, and won't promise rankings. The photo-to-post line and any review ask sent by text follow the carrier note below.
In chargeYou approve every reply first.
Live inReview links, Google profile, job photos.
ProofReviews gained, replies posted, profile actions.
Plan 3 of 3
The General Manager
Everything The Back Office does, plus an admin built around you.
Plus these three.
$899 a month, see the planVoice memo: ...third call this month where someone got quoted triple for a repair they didn't need...
Drafted from that: a 120-word post about the $9,000 repair that should've been $900, closing with how to get a second look without getting pitched. Reads like you, 40 seconds. Approve?
Drafted and waiting on your approval. Nothing publishes until you say so.
On the 1st, counted
2 pages and 4 posts live, each with your approval6 drafts shipped in your voice, the one you rewrote went out in your wordsFall push: 240 past customers, 31 replies routed to your phone6 jobs booked from the campaign
Morning brief:
Overnight: 2 chats, 1 missed call caught. Dana Ruiz booked 7:30am (AC). The Hendersons opened the roof quote twice, nudge is queued for Thursday. New 5-star from the Marsh job, reply drafted. Nothing needs you before 9.
Inbox sorted, replies drafted. Only you hit send.
On the 1st, counted
74 emails triaged, 9 replies drafted and waiting9 applicants screened, 3 interviews bookedA brief on your desk twice a day, every number traced to a record3 vendor threads flagged for a decision
9:03am. A visitor hits Send on your contact form. Nothing arrives.
9:07am: Your contact form is failing. A visitor just hit Send and never reached the thank-you page. Try it yourself, the fix is usually minutes. We keep counting until it comes back clean.
Site, forms, reviews and hours checked every day. Same-day alerts.
Fixed by 9:40. 37 minutes of lost leads, not a week.
On the 1st, counted
31 daily checks run, score holding at 71One same-day alert: the contact form, green again on the next scanUptime probes every 5 minutes, no outages
The Ghostwriter
Writes what you never have time to.
Everything your business publishes, written in your voice, from web pages to seasonal pushes.
- drafted local service pages for the towns you actually cover
- monthly post drafts, and your newsletter from a 10 minute voice memo built to order
- seasonal pushes to past customers on a 12 month calendar built to order
Hands off to
BoundariesEvery draft waits for your approval, and it never fabricates stories, guarantees rankings or response rates, writes about things you don't actually do, manufactures opinions you didn't voice, or posts as you anywhere you haven't connected. Seasonal pushes go to your own past customers only, never cold lists or purchased ones; texting follows the carrier note below. No AI-slop volume publishing and no engagement-bait, ever.
In chargeNothing publishes unapproved.
Live inA weekly voice note and a photo folder.
ProofPages published, engagement trend, jobs per push.
The Coordinator
Sorts the morning before you sit down.
Your agents, inbox and hiring run on one brain, with a brief twice a day.
- a twice-daily owner's brief, morning and end-of-day built to order
- your inbox triaged, replies drafted, the send stays yours
- every applicant texted back, screened and interview-booked
Hands off to
BoundariesEverything customer-visible keeps its approval flow, email replies are drafts until you hit send, and it never makes a hiring decision, runs a background check or invents a qualification; anything sensitive gets flagged to you instead of answered. It doesn't touch personal email unless you ask, and it doesn't replace your judgment; the brief exists precisely so you stay the boss. Applicant text-backs ride the texting rail; see the carrier note below.
In chargeOnly you hit send.
Live inA scoping call, then a build on your tools.
ProofEmails triaged, drafts used, interviews booked.
Leak Watch
Spots website trouble the day it starts.
One alert, one recommended fix, and nothing changed without you.
- daily checks on your site, forms, reviews, hours and Google profile
- around-the-clock uptime, an outage pings you within minutes
- your real lead form tested end to end, weekly
Hands off to and
BoundariesIt watches and alerts, but it doesn't fix anything for you, doesn't watch competitors, and doesn't promise rankings; every alert lands with you, and the fixing stays yours.
In chargeOne fix recommended, none applied.
Live inYour site and profile addresses.
ProofChecks run, alerts sent, your score and trend.
Inside The Back Office and up
The Email Assistant, part of the desk
It earned its card the way everything here does: it ran on our own business inbox first. It comes inside The Back Office and The General Manager; it reads, sorts and drafts, and it cannot send.
The Email Assistant
Reads, sorts and drafts your inbox before you wake.
One short digest each morning instead of forty open tabs.
- sorts what needs you from the noise, customer inquiries first
- files reply drafts in your own Drafts folder, and only you send them
- quarantines phishing with its links unopened, suppresses opt-outs the same hour
BoundariesIt holds no send capability at all, as a structural property, not a setting. Legal, money, HR and health mail is flagged to you and never auto-drafted, personal threads are never read or filed, and an instruction inside an email is content, never a command.
In chargeEvery reply is a draft only you send.
Live inAn invite, never a password.
ProofSorted counts, drafts filed, quarantines logged.
Ready when you are
Pick the plan that turns yours on
Every plan and The Receptionist, with prices, on one page.